FAQs

  • The BuilderFax Wallet App is a free mobile app designed to help you store, track, and share your professional credentials easily and securely. 

  • The app will be available in your favorite app store; just search for "BuilderFax" and click download. 

  • The BuilderFax Wallet App is compatible with most smartphones running iOS or Android. 

  • Yes, the BuilderFax Wallet app is completely free to use. 

  • It's simple! Just open the app, take a photo of your credential, and the app will help you organize it into your digital wallet.  If you need more help, You can contact us directly through the app, visit www.builderfax.com/support to check out our help guides, or email us at info@builderfax.com.

  • You can store any professional credentials, including certifications, licenses, and training records.  Whatever is important to your career, put it in the app and use our custom tagging feature to help organize them to suit your needs and easily find them down the road as your wallet grows.   

  • Yes, you can easily share your credentials with employers, clients, or anyone else directly from the app. You can share a .pdf of the credential either via email or with a QR code if they are there with you. 

  • Yes, you can easily delete any credential from your digital wallet at any time.  However, we suggest keeping them, since we’re working on an awesome new feature that will use that info....it’s going build a nicely formatted resume for you based on all of the credentials stored in your wallet so you never have to worry about making one yourself again!  

  • Simply open the app, find the credential you want to update, and follow the prompts to make changes. 

  • Any information you provide to BuilderFax is for your use. You can edit and share the info however you wish. We do not use your info for any purpose other than fulfilling our mission of making credential management a breeze. We do not share your information with third parties.

  • All of your information provided to BuilderFax is securely stored in our servers, encrypted and only accessible by you. When you delete a credential, it’s permanently deleted. 

  • Don’t worry! Your credentials are stored securely in the cloud. You can access them again by logging into your account on a new device.  

  • We’ve got you covered! Our support team is ready to help you with any questions or issues. You can contact us directly through the app, visit www.builderfax.com/support to check out our help guides, or email us at info@builderfax.com.